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About Us
Our Value
About Us
Our Value | Our Values |
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We are honest people, convinced that integrity and ethics are the key to the success of any group, be it a family, team, company, corporation or nation. Our first rule in business and life is: "Only do to others what we would like others do to us and don't do to others what we wouldn't want them to do to us." Having this always fixed in our mind makes it easy to always keep an excellent relationship with our staff, clients, and associates.
If we feel a client is attempting to bite more than he can chew or that a car service is requested based on wrong assumptions and probably not really needed, we will advice them - often against our own interest. This often leaves clients in awe.
How do we prove our honesty? Responses such as “Dear Sir, are you aware that the restaurant you want the car to go to is just a two minutes walk from your hotel, you would need the car only if it rains.” or “Dear Sir, what you want to do is technically feasible, but you’d be in the car for 6 hrs on that day and it would be exhausting, why don’t you cut this part...” are at the order of the day with us. Even if this behaviour necessarily means for us that we sell less, it inevitably demonstrates our interest to deliver honest service and that we never try to take advantage of our clients.
Driving Guide Tours is really much more than a chauffeured services company. Why? For one, our team is made up of people who are educated well beyond the service they deliver. And, as you can see, because we always want and do what is best for our clients, we advice them - even against our own interests, we go out of our way in what we do and we work hard. You and your clients will feel without a trace of doubt they you have finally found and will continue to have the best and most reliable vendor you could wish for.
What does this mean practically? When others would send their best driver, we provide an actual guide. When others can barely give an advice on a difficult tour, we will redesign the whole itinerary or pick up the phone and give you every single needed piece of information than only a local expert would be able to provide. Our knowledge is an asset to your company since it is fully at your disposal. Why don't you try and call us ?
If others have a good commercial staff, in Driving Guide Tours travel specialists with a 360° reality, know-how and competence of the whole touring industry, and not just cars, take care of our clients. We strongly believe that our growth and profit is directly proportional to the amount of power we can flow up to our clients. We will help you to conquer a strong market position in tour operations and chauffeur services in Florence, Tuscany and all of Italy - and we will become strong as a result as well.
When all is said and done, you will value that in dealing with us you will be in contact with enthusiastic people, who love their jobs and have a rare dedication to what they do. We will always do whatever it takes to fulfil and exceed your expectations.
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